The Essay Coach is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.essay-coach.ca].

1. Information We Collect

When you interact with our website or services, we may collect the following personal information:

• Name

• Email address

• Phone number

• Educational institution name

• Personal documents shared for editing purposes only when applicable to the service requested. This may include, and not limited to:

  • resumes, cover letters, copies of diplomas, degrees, certificates, transcripts, other employment-related application documents.

This information is collected when you fill out our contact or consultation booking forms, and during service-based interactions.

2. How We Use Your Information

We use your information for the following purposes:

• To schedule and manage consultation appointments.

• To communicate with you regarding your inquiries and our services.

• To provide context to lesson planning and educational assessment levels.

• To comply with any legal obligations.

We do not sell or share your personal information to any third parties for any reason.

3. Third-Party Services

The Essay Coach uses Calendly to schedule consultations. When booking an appointment, your information is processed in accordance with Calendly’s Privacy Policy. We encourage you to review it at https://calendly.com/privacy.

4. Data Storage and Security

We take appropriate measures to secure your personal information and protect it from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.

• Request correction or deletion of your information.

• Withdraw consent to processing.

To exercise these rights, please contact us at [info@essay-coach.ca].

6. Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law. This website does not use cookies or pixels to remember previously entered information.

This website adheres to The Freedom of Information and Protection of Privacy Act (FIPPA), which is a law that governs the access to and privacy of personal information in the custody of public institutions in various Canadian provinces, including Ontario and British Columbia.

7. International Users

Although we primarily serve clients in Canada, individuals from other regions are welcome to access our services. By providing your information, you consent to the transfer and processing of your data in accordance with this Privacy Policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

The Essay Coach
Email: info@essay-coach.ca
Website: www.essay-coach.ca